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Frequently Asked Questions
How much does Heartline Medical charge for
shipping?
How do I know Heartline Medical Online received my
order?
Once my order is received when will it ship?
How will my order be shipped?
Who do I contact if I have questions about my
order?
Does Heartline Medical file for insurance coverage
on the products I order?
How much does Heartline Medical charge for
shipping?
SHIPPING in the Continental US: on all orders regular
UPS shipping charges apply. Actual charges may not be available until
after UPS has weighed and shipped products.
How do I know Heartline Medical received
my order?
All orders that are placed in our online store are immediately sent
to our warehouse personnel. Once we receive the order we will
e-mail an order confirmation to you.
Once my order is received when will it
ship?
All of our orders are shipped within one business day. If we
anticipate any delay in your shipment we will contact you to let you
know.
How will my order be shipped?
Orders placed in our online store are shipped via UPS ground.
If you would prefer to have your order shipped by any other means please
let us know, we would be happy to accommodate you (additional shipping
charges may apply)
Who do I contact if I have questions about
my order?
If you have any questions about an order placed with us please do not
hesitate to e-mail us or give us a call. We can be reached at
1-866-791-4261 or 1-888-270-0203
Does
Heartline Medical file for insurance coverage on the products I order?
Many of the products listed on our site are payable by your insurance
company. Our staff can get you a refund on all or part of your
purchase (depending on your carrier). email us for details at We
Accept Medicare, Medicaid and Private Insurance Billing
- Our
experienced billing department will bill any or all of your
insurances for you.
- - Medicare
- - Workers Compensation
- - Private Insurance
Contact
Information:
Heartline Medical
14679 US
Highway 17 North
Hampstead,
NC 28443
USA
Phone: In Wilmington (910) 270-2200 Outside Wilmington
1-866-791-4261
Fax: (910) 270-0203
Email: info@heartlinemedical.com
Payment
Information:
Visa
MasterCard
Discover
American
Express
Company checks- orders will not be shipped until checks are cleared
Sorry no C.O.D. accepted
Shipping Information:
UPS


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